6/04/2008

Top 5 Sports Stories that should go away

Having infinite sports information and programming is for the most part a very good thing for people like me. This said, there is the "Extra-Access Hollywood-E-News-US Magazine-type" effect/drawback. There are times when every program segment is about the SAME EXACT thing. Over and over and over again. I know it's really popular to be "green" these days -- but the recycling of certain sports stories NEEDS to stop.

Give us more stories about:
  • What the real reasons are that there isn't an NCAA play-off system
  • How refs are graded, instructed, and paid
  • How some college athletes get away with the bare minimum and never going to class.
We need MORE stories that push the envelope on discovering "real-ness" and LESS of the story types below.

My current Top 5 Sports Stories that need to go away:

#5) Pacman Jones
The guy played 1 mediocre season in the NFL. He's undoubtedly more famous for his off-the-field issues than on the field. That should be immediate grounds to cut him as a story.

#4) Pat Riley pushed Stan Van Gundy Out (and SVG is avenging it in Orlando)

Some people will say I'm impartial to Riley -- but the truth is -- I don't think Riley is at all above this. He absolutely is "that guy" who would do what everyone said he did. The issue is that it's not how it went down, however, given the way how it really went down -- Riley is a stand-up guy for taking the heat. In short - Stan didn't have the respect of Shaq - and he wasn't quiet about it among team-mates (including D. Wade). Shaq was the leader on that team - so everyone followed. Riley realized this and stepped in. (and rather than defending himself and throwing Shaq and Stan's beef in the public view -- took the high road)

#3) Any story from Skip Bayless, Rachel Nichols, or Pedro Gomez
Sports journalism is a very competitive industry. ESPN is the absolute giant player in the space - and should have their pick of the best of the best. Over the years - some classic journalists like Clayborn, Patrick, and Oberman have all left - probably for good reason. HOWEVER, the fact that the 3 names above have consistent jobs on the "worldwide leader" are insane. I'm not kidding - anytime I see one of the 3 on the screen, I immediately turn the channel. Give me more Mike and Mike, PTI crew, Linda Cohn, SportsGuy, Erin Andrews (obviously) and others. I even like it when they have guys like Kirk Herbstreet doing sports outside of football. The only way the 3 personalities above should have consistent gigs is if they have dirt on the brass or some kind of nepotism.

#2) Performance Enhancing Drugs (i.e. Roger Clemens)

This one probably could fall into the camp of "real-ness", but it's on the list for a different reason explained below. I've always been taught that you shouldn't complain about a problem without suggesting a solution. It is exactly what media outlets are doing. They point the finger at everyone but themselves and almost feel like these related stories are trendy or shocking or even NEWS. I'm, personally, over it. Maybe I'd feel differently if ESPN didn't have what seemed to be it's own Truman-Show-like Roger Clemens channel a few months ago -- but they did -- and I'm through with caring about performance enhancing drugs in sports. Baseball, Cycling, Track, Horse Racing, Football.... I really don't care. Each sport has a system that should make the playing fields equal - so it's all relative.
(For those who've seen Chris Rock's new concert -- I thought he was right on. Americans themselves are hooked on Performance enhancing drugs (Zoloft, Viagra, Ritalin, you name it -- who are we to judge athletes)

#1) Jason Taylor-Dolphin feud

Seriously, I can't take it anymore. We all know that everything will work out in the end. The media just loves the "Bill Parcells doesn't get along with people" angle and won't let it go. I don't need to know what Jason Taylor is doing on a daily basis. Come August - Jason Taylor will be at Dolphin camp. He's a stand-up person who can be counted on, unlike unstable hold-outs of the past...

6/02/2008

Baseball Stadium Competition Update

As mentioned previously on my blog - my buddy Salis and I have a competition of sorts around who can visit more baseball stadiums (for a ballgame) in our lifetime.

This past Saturday, we actually visited a new stadium together for the first time. Jared also joined us for our Citizen Bank Ballpark road trip to Philadelphia - which in addition to the game - also included an unnecessary amount of cheesesteak consumption.
(For those interested - we all concluded that although Geno's and Pat's both served tasty Cheesesteaks, we believed the hype of best cheesesteaks in the world was a bit over-hyped)

I've updated the map to represent the progress of the Ballpark Competition. For those keeping score at home...the score is:
BG: 15 Salis: 12

Push-pin legend
BG = Blue
Salis = Red
Neither has been yet = Yellow



View Larger Map

5/28/2008

Second Guessing Giving to Charity

While I wouldn't call myself a heavy philanthropist - I do enjoy supporting my friends and family in charitable events and causes.

I must admit, however, that I recently gave pause before I pressed the "donate" button - second guessing if I should give to a few donations. Not because I'm cheap or heartless or shallow. It was because SPAM (both snail-mail and email) is a huge pet peeve of mine.

The use of online tools has made it much easier to donate, collect, and track charitable activities. It has also made marketing database acquisition efficient and scalable.

Once we donate to a cause - our names are inevitably embedded into that Charities marketing database until the end of time. As consumers, it's OK to get annoyed by receiving unwanted catalogs - but is it socially acceptable to get annoyed by unstoppable Charity out-reach? I mean - is anyone really going to call up a charity and asked to be removed from their mailing list? That's like someone admitting they don't like puppies...

Anyway ... after the pause ... I obviously donated - and I will continue to donate. Similar to how opt-in email was somewhat self-regulated over time (thanks to better SPAM filters by email providers, government pressure, and smart marketing practices) -- I'm hoping charitable organizations follow-suit.

Finally - here's a donation of sorts to any non-profit related readers out there -- Google supplies several free tools to use for those businesses - Check them out.

5/21/2008

My Capitol Hill Experience

Earlier this week, I spent some time in Washington DC for an industry event.

The concept of the event is a yearly "fly-in" where members of the association spend the day meeting with staffers from various Senators and Representatives of Congress to discuss issues important to our companies and industries.

While I was disappointed that we didn't meet with any actual members of Congress -- I was pretty intrigued with the overall "open-ness" of the offices of our government representatives. Although you have to go through metal detectors, there was no security or appointments needed to walk into a Senators office. I guess if you think about it -- our public representatives should certainly be open to the public - but if you went to any corporate office and wanted to meet with someone - you'd pretty much be denied entrance into the building without an appointment...

We met with various levels of "staffers" during the day. There were some folks who at least faked being interested in what we had to say, while others clearly were annoyed. This said, I was happy to learn that each staffer is usually tasked with coming up with a weekly roll-up report of their meetings. We were also given their business cards and encouraged to follow-up when important issues arose (The key issues we were discussing were: Net Neutrality, Streamlined Sales Tax, and Online Behavioral Advertising)....

Another side-bar is how clean and groomed the Nations capital appeared. It's possible it was the time of year - but I felt that the streets and buildings were so clean - and the shrubbery everywhere was meticulous... I'm glad our tax dollars are being used to clean up the city, I guess...

I would recommend that everyone make a trip to DC to visit their representatives (if you've got something to say, of course)

5/07/2008

Jury Duty

This past week - I had my 2nd Jury Duty experience as an adult...I learned some things and thought I would share.

The jury duty rules in NYC have changed over time. Potential Jurors used to have to serve a minimum of 2 weeks versus minimum of 2 days now... I can't imagine 2 weeks! Also, once you serve your term - you are excused for SIX years (barring a Juror shortage). The last time I served - I was excused for only 4 years...

Overall, there is a negative connotation with serving jury duty and a greater negative feeling about getting picked to actually serve on a jury. It's understandable I suppose ... taking off of work is a pain for most people, especially if you work for a small company. If you work for a big company, it's not easy either, because you're going to have to make up work when you get back.

Due to this, most people will definitely TRY to avoid getting 0picked on a jury...They'll enhance any feelings they have to a particular subject - or - something that was popular this time around - people with accents suddenly don't understand English that well...

The first time I served, I was sitting for criminal cases. Those cases typically last weeks rather than days. When the judge asked who thinks they should be excused from service - it was like asking who wants free money... At the time I worked for a company with less than 5 people - so the excuse was legit.

This time around I was sitting for Civil cases and part of me actually wanted to get picked on a jury. I think it would be a very interesting educational experience. I cleared my schedule this week at work because I knew I had to serve my civic duty... Anyway - it didn't happen. I was called into the jury selection room once for a medical malpractice suit... That was it.

I served a day and a half ... I sat listening to music and playing poker on my blackberry (Internet connection was very spotty). I read a little. But basically - I just sat. It was crazy boring.

I don't know how they can improve the system -- but I feel like it could use a change. If I was involved in a case -- would I want people who didn't want to be there (or who were obsessed with having the power over people - so really wanted to be there) deciding my fate or outcome? I don't think so...but... how else do you aggregate a jury of one's "peers" ... No clue - but - It should be another 6 years before I have to think about this again...

5/02/2008

Being Handy

Over the past few weeks, the need to be "handy" has surfaced more regularly than usual. Whether it's been the need to call Sears for any kitchen appliance issue (Sears has THE WORST customer service EVER - I have a lot of pent up anger for a separate post) or going to friends houses and seeing all the handy work needed on a regular basis when you own an actual house...

I've often said that there are two types of being "handy" around the house:
  • Home Depot Handy
  • Best Buy Handy
Home Depot Handy is the more traditional form of handiness. While I know a few guys who have this gift, I know about 100 times as many who don't. I'm thinking it could be a bit of a dying breed (much like guys who know a lot about cars), but then again, it could be the sample size of my social circle.

I will be the first to admit that I'm pretty far from being "Home Depot Handy." I can hammer a nail or follow general instructions -- but there is a level just above that where I have no place being. This is something that is actually quite frustrating to me -- Not because I think I can truly do anything to change this -- but because I hate feeling hostage to the people who are "home depot handy" for a living. The kid who dropped out of high school, got his GED and decided to work for his uncle has full reign to take advantage of me because I've got no clue what he's talking about -- and he knows it. Have you ever met anyone who LIKED a contractor who worked for them? If you have - email me so I can store it away for one day in the future because I never have met anyone who can sincerely recommend a contractor...

The other type of handy is "Best Buy handy." While I would consider myself on the lower tier within this form of "handy," I'm starting to believe the ability could slip away any year now... If instructions aren't included -- I'm lost. And given that most consumer electronics are manufactured outside of the US -- instructions are becoming less and less understandable.

So - I guess this is the evolution of things...Specialties being drained throughout generations... My generation is one that would prefer to pay someone to fix something around the house - rather than spend 2 weeks trying to do a crappy job themselves. We'd rather pay 70%+ margin on restaurant food and service rather than cook and clean-up ourselves...

On the flip-side -- our generation has more information on any topic accessible to us hever we want it... So - is the net-net that we're lazy? Are we more rationale - giving way to opportunity-cost analysis?

Honestly - I don't know. I just know I'm not Handy and it is starting to get to me...

Google Me - A Pop Song

I'm not sure how long this song has been out...but...Teyana Taylor's first hit single is called... "Google me."

Universally (short-sighted) Music doesn't allow embedding of videos - so you have to go to youtube to watch the video. (warning - I am not inferring that the song or video is good at all)

What's interesting - is that her message seems to be working. People ARE Googling her...!!

It's a tactic that a lot of advertisers are using these days within traditional media spots. Rather than place a corporate URL on a print, radio, or TV spot -- they are telling customers to Google or "Search for" their brands online ... I know it was viewed as successful for Pontiac in 2006...

4/23/2008

Jake Long - The Fins #1 Pick

The Dolphins have had been slotted with the number 1 draft pick for what seems like last years draft. I have actually been saying that Jake Long will be the first pick in the 2008 draft for longer than that - so for him to be going to my favorite NFL franchise - is a great thing.

There have been a lot of changes within the Dolphin organization over the past few months, and I'm beginning to believe in long-term Dolphin success (my prediction is that they'll win 6+ games in 2008). The last time the Dolphins were successful (a run of 6 consecutive play-off appearances), they had Dan Marino. What common football fans leave out, however, was that it was also the last time that the team had a pro-bowl offensive lineman (Two actually ... Richmond Webb and Keith Simms).

Securing Jake Long was the best choice - period. I've watched over 95% of the games that Jake Long played in college, and I can tell you that he's a monster, super-stud offensive lineman. None of the other players available are sure-things, and J. Long is undoubtedly the closest thing within the 2008 draft class as such.

The Fins have a plethora of early round picks to secure Linebackers, Defensive Lineman and other pieces. (I'm hoping we take Mario Manningham with the #32 overall pick, but not sure that's gonna happen)

I'm thrilled we signed him. I'm really happy the announcement came early. I genuinely believe it's the right choice - and I think Dol-Fans around the country should be pumped.

(Why do a post like this? Well -- Blogs are pseudo documents of history. Should Jake Long by a bust -- I'm on record saying I think it was a good move. No one would be able to say otherwise. And I think that's pretty cool)

4/21/2008

Two New (and interesting) Blogs

Two good friends launched blogs recently and I wanted to promote them because I think they're both really good...
  • Greg March launched a blog about Ads, Sports and Technologies (oh - and "giggles" but I thought it was way too weenie to include in a "promotion" of sort). Greg is a very good writer, a very funny guy, and fairly insightful as well.
  • Another buddy (who desires to be anonymous) launched a 2008 NBA play-off blog. He is also a good writer (although - I never knew that until the blog) and is beyond passionate about the NBA. If there has been an NBA play-offs to follow in the last 15 years -- this year is it! Great games should be on tap for the next 2 months....and Playbyplayoffs should offer some great commentary...
Enjoy!

4/19/2008

Third Party Data in the Media Business

This past week, Google reported "better than expected earnings." Just a few weeks ago, a reputable third party data company reported that Google's paid click growth sharply declined from 12% in December to 0% in January and 3% in February...

Well - it turns out that those third party numbers were WAY off (I think Google came out and said click growth was 20%) - and so the market was surprised when Google reported it's numbers...

I geniunely don't have an issue with ComScore. They tried downplaying their numbers when they came out - but Wall Street Analyts felt it was more fun to jump on the "Google is sinking" bandwagen.

My burning issue has nothing to do with Google or ComScore or Wall Street Analysts. Well, it sort of does, but not directly. You see, in the Television market - for decades - Neilsen Ratings is THE third-party barameter of television viewership. It is the source of information that values and compensates television networks. It is the deciding factor if a television production is successful. They SWEAR - much like ComScore swears - that their data is accurate given statstical modeling...

I have a HUGE issue with this. I think I've blogged about this several times -- and will continue to do so. The cable companies have the REAL data, but for some reason - they don't release it. In the online model -- Google had the real numbers -- released it -- and proved that 3rd party data can (and probably is) way off base.

In the online world - the value and accounting of billions of dollars isn't based off the third party data, however... In the TV and Radio and Print worlds .... THEY ARE! Why are companies so scared to release the real data?

When will it change????? I have no idea...but it drives me nuts!

4/17/2008

Healthy Food at Airports?

I'm still in the middle of my work-travel stretch, so here's another travel-related post...

Do Airports ban healthy food? Seriously. I'm not the worlds healthiest eater, but I'm in the middle of being fairly successful at going to the gym at least 3 times a week. When you're like me - and you geniunely don't enjoy the act of running on the treadmill but do it anyway ... I think it gives some motivation to somewhat watch what you eat. Otherwise - kinda silly to torture yourself 3 times a week - right?

Anyway - when I travel - I find it very difficult to eat healthy - ESPECIALLY when you have a meal a day at the airport. There is nothing healthy at fast food joints or the microwave pizza places...Seriously - NOTHING.

Here's a business idea for someone... Develop a health-conscious chain for airports. Start in body conscious cities like LA, New York, Detroit(just kidding), and Fort Lauderdale. There is no question in my mind that it would work. While "the average American" probably thinks ordering a Diet Coke with their super-sized meal counter-acts the burger and fries they ordered -- I think there is a size-able market of air-travelers who would be happy to expense an over-priced healthy meal...

If not - does anyone have any good "tricks of the trade" they can share?

4/09/2008

My Top 5 Airplane Annoyances

This week is the first of a 7 week stretch that I will be on plane at least twice during the week for work. Given that, I thought I would vent/outline my top 5 biggest annoyances on airplanes. I've avoided the obvious ones like delays, turbulence, flight attendants who hate their jobs, etc....

5. Loud Talkers.
I have found that women friends who sit next to each other are the worst offenders of this. There's "outside voice," "inside voice," and I guess now "airplane voice." Oh, and if the person on the window and aisle know each other and there is someone sitting in the middle - switch seats!
4. The Rush to get on/off the Plane
I've already vented about the people who crowd the boarding area before it's their turn to board, but what I also find rude are the people who don't let the rows in front of them off the plane before they dart down the aisle.
3. The Over-Verbal Pilot
As air travelers, we put our hands in their lives so we are certainly forced to respect the job that all pilots do. I want pilots to focus on the flying, and focus less and the talky-talky. I don't need to know every single town we are going to pass during our route and it doesn't help me to know that we are running out of fuel. Welcome us on the flight - tell us how long it's going to be - tell us to be safe and then tell us when we're about to land. Thank you.
2. Rude People
This can be classified under "the obvious," but there are specific class of rude people on airplanes (these people are often pegged as "New Yorkers"). If you ask someone to switch seats with you - and you have a crappy seat and they have a good seat -- you are rude. If the flight attendants announce that cell phones need to be turned off, or that you need to be seated -- and you think that rules don't apply to you -- you are rude. If you are on the aisle and don't get up when the window seated individual needs to go to the bathroom - you are rude. If you are a man of a somewhat young age - and you don't help an older woman with putting her luggage overhead - you are rude. You get the picture. Rude people suck.
1. Gas Passers
Passing gas in public is rude...passing gas on a plane (more than once - because fine - sometimes it just slips out) should be against the law. Seriously. It's just not nice. Not at all.

3/30/2008

Play Ball

The 2008 Baseball Season is underway ...

I'm a huge sports fan - but baseball has always been a fantasy-only joy of mine (I've been playing fantasy baseball for probably 7 years)

Living in NYC, I have often said that I casually root for both the Yankees and Mets, as New York City undoubtedly has an added vibe and excitement when the Yankees and/or Mets are in the play-offs. While I will continue to hope that both teams make the play-offs, I'm going to try and root (and be a fan) of The New York Mets this year... I was a huge Mets fan as a kid in 1986 - but when I moved to Florida - I spent 9 years without a local professional baseball team. The Marlins came along in 1995, but anyone who knows anything about the Marlins knows that it's almost impossible to truly be "a fan" of the Marlins...

So - I'm not going to pretend like I'm a long-time fan ... I'm just going to try and have non-fantasy interest in baseball. I have tried in the past - but without any success... I'm hoping this year is different. I believe in Willie Randolph - I really like David Wright's demeanor and overall game...So...Let's go Mets!

3/17/2008

Henry Blodget's Media Blog Post

In case you're just meeting me .... I'm pro-online media and especially pro-Google. This isn't to say I'm anti-offline media at all ... I consume more television programming that most Nielsen homes (which is a stupid metric) ... Anyway, I stumbled upon an intriguing blog post Henry Blodget.

Henry's past is pseudo relevant in that his original career of internet bubble-era stock analyst came to a crashing halt thanks to one Mr. Elliot Spitzer...

Anyhow - Henry compared 17 major public media companies data and segmented 2007 yearly figures and growth rates. Here 's a condensed version of the top-line stats - which I found interesting - again directly from Henry's blog:
  • Total US ad revenue across all 17 companies grew 9% from 2006 to 2007, from $53 billion to $58 billion
    • Online ad revenue grew 28%, from $14 billion to $18 billion.
    • Offline grew only 3%, from $39.5 billion to 40.6 billion.
  • Online ad revenue grew by $4 billion.
  • Offline ad revenue--in all other media--grew by $1 billion.

So advertising revenue is flowing online at a frantic rate. That's the whole story? No. Let's look at how that online revenue breaks down.

  • Online ad revenue at Google grew 44%, or $2.7 billion.
  • Online ad revenue at Yahoo, Microsoft, and AOL grew only 15%, or $1.3 billion.
  • Google captured 2X as much revenue as its closest three competitors combined.

Another fun stat:

  • The year-over-year growth of revenue on Google.com (US)--approximately $2 billion--was more than twice as much the growth of ad revenue in all of the offline media companies in this sample combined. This is such an amazing fact that it bears repeating: A single media property, Google.com (US), grew by $2 billion. All the offline media properties owned by the 13 offline media companies above, meanwhile--all of them--grew by about $1 billion.

3/14/2008

Elliot Spitzer Drama

The Elliot Spitzer saga has dominated news headlines all week... Truthfully, the only way this at all effects my life (even as a NYC resident), is in the aspect of being a part of my daily conversations with people. As a fairly opinionated person -- it's rare that I'm this passive about such a public controversy... (maybe I'm evolving -- because I could care less about the whole Roger Clemens fiasco as well) Anyhow - as there is not a true "side" to be on within the story -- I feel like the event sparks a slew of questions (and not many answers) ... Here are the questions I have....
  • Would this be a big story if Elliot Spitzer wasn't married with 3 children (all girls)?
  • Has this story proved that any politician who's passionate about very specific topics - is - in fact -- actually guilty of those crimes in his past?
  • Why is prostitution illegal? (My Grandpa Herman was a big advocate of legalizing prostitution...)
  • Do you think the Mayflower hotel is happy about the millions of dollars of free PR (not to mention the ever-lasting allure for customers) or are they annoyed that anyone who stays there from now on will expect expensive hookers to be hanging out in their lobby?
  • Is it possible that the escort was a big part of the leak? I mean -- After receiving over 5 million visits to her myspace page -- she suddenly has her "new single" for sale....
  • Was McGrevers wifes book really due out this week -- or did her smart publishers push the date up? Genius either way!
  • Apparently Spitzer was a "super-delegate" ... What happens now?? (Not knowing much about the political process -- I do understand that super-delegates are very important given the tight democratic primary race)...
  • When the escort describes her client as "easy" ... what does that signify?? (Of the $1,000 an hour of service... $16 or so was spent on the actual sex...?)
  • What's the over/under on when the story hype will die down in the press? I'm hoping 2 weeks, but my gut says June...
  • And the most obvious question .... What was he thinking????
I'm sure I have more questions -- but those are the first to come to mind... While I truly don't care about elected officials personal lives (yes - I didn't care in 1998 when Bill Clinton was under the fire storm)... I understand why it's newsworthy ... The issue I have - is that Republicans and Democrats alike -- now spend less time on what THEY SHOULD and more time with tabloid airtime and true public politicking...

3/09/2008

An Interesting Story I Heard

At a conference I was at last week, a "blog expert" said that end-users typically gravitate to one of two types of blog posts: Stories or Lists.

So - I thought I'd try out the hypothesis on my own blog with an interesting story I was told earlier this week by an old acquaintance that I ran into at the gym...(I've taken very minor liberties on some details - like what was "really" going through the main characters mind - but the core is completely true) Here goes...

A guy is packing for a family trip to Jamaica. He contemplates packing his video camera into his carry-on, but remembers what a pain in the ass security at the airport is -- so he decides to pack the camera (and related accessories like blank tapes) in his checked luggage...

When he gets to his hotel room - he opens his luggage and notices neither his video camera nor its' accessories are included in the contents of the baggage. The suitcase is in good condition and it doesn't appear that someone stole anything... Did he forget to pack it? Did he leave it on the dresser?...
During the trip - he's convinced he just had a brain-fart and forgot it.

That's the beauty of vacation...you can leave any worries behind - especially when going to the beach and having a couple of beers is the only thing you have on you "to do list" for the day.

Reality sets in, however, when he returns home and finds that his video camera is still missing. What is he to do? It's not like the video camera is a family heir-loom and of unaffordable value (we'll call it $250)... So... he decides to do what most of us would -- buy a new one....

Given the fact that he's already in the hole a few hundred bucks - he decides to try and save some money by going on eBay... He notices that there is are a couple of auctions ending in the next day or so for the same model camera as the one he used to have. So - he bids on the one ending soonest. Turns out -- he loses by $1... (Talk about a slap in the face -- losing your camera is really bad -- and losing an eBay auction isn't really that big of a deal -- but losing the auction by 100 pennies is a pseudo jab to the kidneys...)

Frustrated - he decides he's determined to win the next auction -- and does... Him and the seller email details to each other - and he expects to get the camera in 5-7 days. It arrives in 4 days in the condition described -- a positive eBay experience!

When he opens the video camera - he notices there is a tape inside. Scary to think of what is on someone else's video camera...but c'mon...who's NOT going to watch it???

He does - and has a pit in his stomach from the content....It's a tape of HIS son and daughter playing! He just bought back his stolen video camera from eBay...

What is he supposed to do?? On one hand - he feels outraged that his personal property was stolen by some airline or TSA worker - and then re-sold for a substantial profit on eBay (so - yes - this thief profited TWICE by the same innocent guy). On the other hand - the thief knows his name and address... If he is to report it (and somehow PROVE it) - and the person gets fired and brought on charges -- is it really worth the extra $150 for that anguish?? He could write some negative feedback on ebay -- but then what if he wants to get the police involved... He should waste his chances...

To be honest -- I don't know what he's decided to do. I got the sense that he was going to leave it alone... He was going to chalk up the $150 as the price of one hell of a story to tell people for the rest of his life....(oh - and I just stole it from him.... looks like the guy is just the perfect subject for theft)

3/03/2008

Are hotels the new airlines?

It's been heavily documented that the airline industry is fully "nickel-and-diming" it's customers ... Most airlines don't include food in their prices - but they make buying food available for additional purchase... They've taken away magazines, pillows, blankets, and other amenities that were industry standards for a very long time ... They've done this to try and gain additional revenue in non-traditional ways ... Buying premium movies, upgrading to business class, even paying more for window seats vs. middle seats has become a trend...

Well - on Friday - when I checked into my hotel.... They told me there was a $3 per day "maid service fee" which was in place "for my convenience" so I didn't have to leave a tip when I left...

First of all - I very rarely left a considerable tip for the maid. I was (and actually still am) convinced that a small portion of the hundreds of dollars I pay per night INCLUDE the convenience of someone straightening up while I'm gone... Am I crazy?

As is -- hotels pillage customers on mini-bar items ($8 for a bottle of water?), in-room entertainment ($14 for movies - which is more than in theatres in NYC), and Internet access...

Like the airline industry, unfortunately... one hotel chain follows everyone else ... So - I won't be surprised to see the "maid service daily fee" as a standard in a couple of years...

While it may represent an opportunity for some chains to differentiate themselves -- I don't see a white knight riding in anytime soon...

2/27/2008

Music - Retail

A large portion of my job focuses around "media effectiveness." In other words - what ads make people buy stuff.... So, I spend a lot of my weekdays talking about the need to extend the conversation of internet advertising effectiveness outside of mere e-commerce activity. While we know at least 60% of in-store shoppers use the internet to help form their buying decisions.... only ~7% of total sales come directly from e-commerce. Which brings me to the news story below...
Apple Inc's iTunes digital media store edged out Best Buy Co and Target Corp to become the second-largest U.S. music retailer, behind Wal-Mart Stores, according to data released on Tuesday from tracking firm NPD Group.

Based on 2007 sales, legal music downloads now account for 10 percent of music acquired in the United States, but the increase failed to offset a decline in physical CD sales, NPD said.

About one million consumers stopped buying CDs in 2007, according to NPD.

The iTunes store now has more than 50 million customers and has sold more than 4 billion songs.

So - to re-iterate ... Apple sells more music than Best Buy or Target... They solely distribute music online ... Does anyone think that the internet was the only way Apple's 50 million music customers learned about the music they wanted to buy? OF COURSE NOT! So - why is the assumption that all of Wal-marts music purchasers learned about music through newspaper circulars???

2/25/2008

NY Building Elevator Trick

Small, pretty useless nugget here ... But ... Last night I saw a trick that I've used in my building being used by food delivery guys (which obviously validates my theory) -- so I thought I'd share.

Do you live in a building with many floors and/or slow elevators? Have you ever left your apartment, gone downstairs and then realized you forgot something??

Well - if so - you know the annoyance of waiting for the elevators to go back down the second time is twice as painful as the first time...

Next time ... On the way up -- if you are on floor 19 (and are alone going up) ... in addition to pressing the "19" button on your elevator - press 20 and 21... With these 2 additional floors - it should give you enough time to catch the elevator on it's way down...

While this is far from being a class-act or a good neighbor ... It could save you a few minutes in the morning if you're running late...If, however, someone is waiting to go down on your floor - and they realize what you did -- it could be an uncomfortable joint ride down...

Again - pretty useless - but I'm a fan of over-thinking the useless stuff....

2/19/2008

Double-Fisting

Given the recent advancements in smart phone proliferation... An interesting decision makes it's way to many corporate citizens... "To Double-Fist or not to Double-Fist" ....

I hope by the mention of "smart phone" you don't think this post is about how drunk you should get at corporate functions... It's about the decision of merging your portable work email device (most likely a blackberry) with your personal phone device (most likely not a blackberry).

There are a lot of variables in play - such as the ability to keep you phone number, where the phone bill goes, and various corporate email and phone reimbursement policies... Usually, if all these variables aren't an issue ... Employees will most likely start combining their work and phone devices...

For me, however, I don't like to mix business and pleasure ... My work email stays on my blackberry and my personal phone is my iPhone... Yes - I need to carry an extra (and somewhat bulky) phone during the week -- but -- I think it's worth it ... Other advantages include the ability to put your work cell phone on your business card, not having to submit a phone bill in your standard expenses, and being able to select different devices for your different needs (example -- I love my iPhone -- but not sure I'd love it as my primary mobile emailing device).

Amy is dealing with the dilemma currently. She prefers one device (The blackberry "curve" to be exact), but there are restrictions limiting her ability to convert. Feel free to suggest your opinion the next time you see her...

2/13/2008

Our First Anniversary Trip

This past Sunday (February 10) was Amy and my 1st wedding anniversary. To celebrate, we planned a short 4 day vacation. As I've mentioned to many people in the past -- there is a difference between vacation travel and vacation vacation. The purpose of this trip was the latter -- which to Amy and I means: Be as lazy as possible on a beach, eat whatever you want, and feel like you're being pampered a little bit...

We originally thought of somewhere like Aruba -- but with a single trip to Liberty Travel -- we were convinced to instead book an all-inclusive resort in the Mexican Riviera. By recommendation of the travel agent (and looking at the options) -- we opted for the Excellence Resort, which is about 20 minutes from the Cancun airport.

I'll summarize by saying that Amy and I were VERY happy with our decision, as we had a really great vacation.

It was our first "all-inclusive" experience, which I must admit I was a bit skeptical of. I mean - I just couldn't fathom ordering as many Jack and Ginger-ales that I wanted -- without some kind of charge ... Turns out - that it's legit (at least the resort we went to). I'm sure there are Club Med type places that advertise all-inclusive, but have some hidden annoying stipulations or subsidize the cost with horrible food and service. The Excellence had great service and more than acceptable food quality (it exceeded expectations for sure -- but not willing to say it was amazing - but again - as to be expected). The rooms were very nice (inclusive of all-you-can-eat mini-bar and room service) and all come with an outdoor jacuzzi.

Amy, in particular, couldn't believe how nice the staff was - and it's true. We really felt like we could have been at a Four Seasons resort. We had servers come up to us at least every 15 minutes asking "Would you like something to drink?"...

The beach set-up was also really nice - especially the several 2 person beds placed right on the sand. I made it a point to take a little 5:00 nappy-nap everyday on them...The sand itself was really soft, but the ocean floor was way too rocky to enjoy...But... we were fine walking 10 steps the other way to use the pool to cool off.

All-in-all, I think Amy and my first anniversary vacation represented what I believe our first year of marriage represented as well: An overall amazing experience that Amy and I both genuinely appreciate and never want to end.

2/05/2008

TV Commercials

Given my wife's occupation - the following is a slippery slope for me .... So... I'm going to be brief.

I've long believed that how marketers and TV stations report on audience figures is INSANELY archaic. I'll save that for another time...

Putting that aside -- outside of National Cable movie channels [;)], The Super Bowl and American Idol .... 95% of people don't even watches the commercials!
Chart below from a reputable research firm.

2/04/2008

My Random Thoughts of Super Bowl 42

  • If you would have told me at the start of ANY Sunday this football season (including yesterday) -- that the Giants were going to win the Super Bowl this year -- I would have told you that you were crazy!
  • I feel like Giants fans are fairly shocked as well... It was a bit like I felt 2 years ago when the Heat won the NBA Title... It was completely unexpected - but that doesn't make it any less sweet ... just different.
  • I don't blame the Patriots for the reasons I was rooting against them....(The whole 19-0, best team ever, blah-blah-blah, CONTINUOUS hype).... I blame the media - and mostly ESPN. And while I'm at it -- I'm from South Florida -- and I'm also sick of the 1972 Dolphins drama...It's a perfect example of the flaw within the typical "news story" structure.
  • Speaking of the media -- I think I'm going to refuse to watch ESPN during the 2 weeks leading up to the Super Bowl next year. 2 weeks is WAY too much time for ESPN to continue to try and come up with new things to talk about...And worse of all -- I never ONCE heard anyone on ESPN predict that the Patriots would struggle against the Giants defense (and only score 14 points).
  • The positive of the media cycle -- The Mercury Morris sound bytes this week are going to be pretty amazing...
  • I loved the "Peyton Manning camera." He clearly wanted to interact with NO ONE during the game...Is he really married?
  • I think I loved the camera shot of Jeremy Shockey more... Someone I was watching the game with asked "why isn't he on the field with the team" ... The first thing that came to my head, "Uh - they don't serve Red Bull and Vodka's on the field, honey"....
  • Speaking of spectator comments ... Someone said "How much fun would it be if you were a student of the University of Phoenix right now?" ... Well ... although they have a Phoenix campus, the majority of students don't actually go to school in Phoenix. It's predominantly an online university... Yup - those stadium naming rights really pay off! ;)
  • I'm sure I'll see it at least 100 times in my life -- but the "Eli avoiding the sack -- chucking it up to David Tyree and catching it off his helmet play" is one of the best (and most crucial) plays I've ever seen in a Super Bowl.
  • I don't feel bad for any of the Patriots - with the exception of Junior Seau. He seems like such a happy dude -- and he's been a loyal, non-confrontational NFL player for so long -- that it would have been nice to see him win a Super Bowl ... if he was on the Giants...
  • From the comments I heard after the game ... It felt like during the game Tom Brady crossed the line between competitive and cry baby. The look on his face throughout the game was WAY different than anything else I'd seen from him during the regular season...He's one of the best QBs of all-time...But I honestly think he choked yesterday.
  • Something I haven't heard anyone talk about yet - was the fact that Belicheck opted to go for it on 4th and 11, rather than attempt a 49 yard field goal. And while the Pats ended up losing by 3 points -- I do agree that the media shouldn't be pilling on him. He had done stuff like that ALL year - and they were 18-0 going into the game. He was consistent.
  • I'm a huge fan of Tiki Barber... some people don't - but I do... That said, today has to sting a little for him...
  • The streets of NYC last night were pretty great. I high-fived about 3 random drunk topless dudes...
  • The Commercials SUCKED this year... For the biggest stage of creative advertising - it truly disappointed this year... Hail to online advertising! ;)
  • The scoring wasn't even close to as advertised... but it was still an UNBELIEVABLE game (not as good as the Titans ending the game on the 1 yard line - but definitely top 5 SB games I've ever seen)
  • Congrats to all my Giant die-hard fan friends... Colediggy, Felch, Wolfe, The Mandell bros, The Satnick clan, Chuck, and anyone else I forgot... I'm happy for ya!!

1/27/2008

Theoretically

A week ago -- I went to dinner with Amy and Colediggy.... In our dinner conversation, Colediggy pointed out that I used the term "Theoretically" several times throughout the evening...

Fast forward a week -- and I have consciously said the word at least 20 times...It's driving me nuts!! I keep trying to stop saying it, and replace it with something else.... Unfortunately - I haven't had any luck. "In theory" comes out... Which obviously isn't much better....

I was on a panel at an industry event in San Diego this past week - and I used "theoretically" twice. The second time - I paused mid-sentence and tried to use another phrase that didn't sound as good...I am officially in my own head.

Everyone has their go-to sayings... I know I do. It's just ... these phrases are typically not conscious... It is other people around you who are very aware of your sayings ... YOU, however, are not supposed to be. I have to imagine that "theoretically" wasn't in my arsenal before recently. If it was -- Colediggy probably wouldn't have said anything...
And... I have no more room for any more sayings -- I just don't know how to stop it...

Any ideas? (and no -- punching me in the arm twice if I say it while I'm around you does not count)

1/21/2008

Thank You's

First things first ... I'm a guy ... Thank you cards aren't necessarily the thing I'm best known for. This isn't to say that I've never written Thank-You cards (I actually have written many in my day) ... I just haven't "batted a thousand"...

I grew-up with a Grandmother who would call me exactly 2 days after I received a card or gift from her -- "didn't you get my card???....You know I already received a thank-you card from your cousin Lauren..."

Anyway - Amy is definitely a "thank-you card gal." She is also pretty good with sending people gifts when it's appropriate - especially in the current popular life stage of our friends having new babies...By marriage, I've become pretty good at sending new baby gifts, 2 year old birthday gifts, etc... Through this - we've obviously received our fare share of thank-you cards (mostly written in the voice of the new-born or 2 year old...perhaps more on this in another blog-post).

It's of my opinion (which may differ from my that of my wife), that a thank-you note in this instance - although very much appreciated - is not necessary. In place of the old-fashioned card, what I think is more appropriate in this digital age -- is an emailed picture of you/your baby at some point in the future using/wearing/playing with/sitting next to our gift.

New moms and dads are busy. Thank-you cards, while a noble practice, are from a different generation. An era where you couldn't check online to see if the gift was delivered...or perhaps it was deemed by some as too expensive to phone someone "long-distance" to thank them...

As the gift buyer -- I know I feel better seeing a picture of your baby wearing the gift than getting a note in the mail...I guess it just gives me the confidence that I didn't buy you an errand... This said, I guess for those cases where you return the gift...an old fashioned thank you card will do...

Your Aunt Edna and my Grandma Crannie will never be satisfied without the thank-you card...but I hope I can save some of you some time in the future...

(BDS - this wasn't a cryptic message that I'm expecting to receive a pic of Landyn rapped up in Google gear...I've been thinking of this post subject for a while)

1/18/2008

Boxing

Growing up -- I always enjoyed a good boxing match. To be fair - I grew up primarily watching a combination of Rocky Balboa and a young (and yet to be unleashed into public life) Mike Tyson...

There is something about THE SPORT OF BOXING that I very much respect. It's probably one of the oldest sports known to man...a competition of both physical and mental strength, quickness, and stamina.

THE BUSINESS OF BOXING is what has officially ruined THE SPORT.
No fight is without suspect of being fixed (especially in the heavy-wight class). Anyone who has actually paid the $100+ to buy a fight on Pay-per-view - has at some point been burned by a First-round knock-out disappointment...

Regardless, I have always wanted to go to a live pro boxing match. It's an experience I believe that most likely cannot be replicated on TV... So ... There is a big fight (one that should have happened 8 years ago) at MSG this Saturday night: Roy Jones Jr. vs. Felix Trinidad.
I don't have big plans tomorrow night - so I looked into getting tickets. Tickets apparently range from $500 - $1500 per seat!! Now - I happen to have a connection who is able to get a nice discount on the tickets -- but honestly -- the price is STILL too steep... Perhaps the only way I'm going to get to see a boxing match in person is if someone else picks up the tab (business related perhaps)...

Until then - I guess I'll sit and watch the UFC eat further into Boxing's market-share.

1/16/2008

Happy 2nd Birthday Sydney!

Last Monday Syd Stern (Amy and my niece) turned 2. As we don't see her all the time - now that she lives in Florida - we really enjoy the time we spend with her (and take a lot of pictures). At her birthday party, she was obviously very cute. Running around at a gymnastics center with her princess crown, pizza sauce and cake icing on her face and as she's known to do these days talking to everyone...

We really enjoyed our time - but for those people reading my blog who have never been to a child birthday party before (and Sydney's 1st and 2nd birthdays are my only ones to date) -- there really is no greater form of birth control...

Sorry for the side bar...

Happy Birthday Syd. Your Uncle Brett Brett and Aunt Amy love you VERY MUCH!

1/11/2008

CES

I spent this past week in Las Vegas for what has to be one of the worlds biggest corporate trade shows around... Over 200,000 people were estimated to be at this years Consumer Electronics Show (CES). It was my first time going to the show floor held at the Las Vegas Convention Center...

On the gadget side ... the two coolest things I saw were from Panasonic...
1) A 150 inch Flat screen LCD TV. The Panasonic booth rep told me it would most likely be retailed at $65K to $70K ... Seemed a bit steep for me, but then again, people do buy $200K cars. Enormous $65K LCD TVs could be next.
2) A Portable DVR. No longer will we apparently have to be forced into watching our "TIVO'd" shows in our living room ... We will be able to watch these shows on planes too ... Will be interesting to see if this hurts the "TV Show on DVD" market...

The major consumer gadget themes I saw were all centered around:
1) TV/Computer screen integration (TVs as more than standard TV)
2) A huge presence of various In-vehicle technology like Navigation systems, etc
3) Video Games

Other than that -- what was probably the most dominating theme was just how many people were at this show. It is set-up as a "buyer-seller" show (where retailers, etc buy new products from manufacturers), but I think it's been transformed into more than that... Regular Joe's (well, to be fair, "regular gadget nerds" is probably a better description) are in droves now. Media folks like myself are now fairly standard as well.

All in all, if your business relates to the CE industry, I'd recommend going once ... But no need to stay too long ... 48 hours is more than enough (as seems to be the case generically for Vegas anyhow)...

1/02/2008

Australia Trip

Amy and I spent the last days of 2007 in Australia... Back in June, we booked a 12 day tour package that took us to three major Australian cities (Sydney, Cairns, and Melbourne). It's a place that we've both wanted to visit for a while - but the long distance/travel time had always kept us from pulling the trigger...

YES - Amy and I went on a Honeymoon and a trip to Australia in the same year... We work hard - and feel like we should travel hard when we can in our lives...

Rather than detail our itinerary -- I'd prefer to give some highlights. If you'd prefer - you can also just check out the 150+ pictures we took.
  • Generally - daily living in Australia isn't radically different than daily living in the US. We found the country, as a whole, extremely socially diverse, quite cultured, modern, oh... and not cheap (The USD was worth about 7% more than AUS dollar while we were there). In comparison to NYC, though, it was much cleaner of a city and a lot less crowded...People seemed genuinely nice - as advertised.
  • It was Amy and my first "tour package" - and definitely not our last. The fact that almost every mundane detail (such as airport transfers, breakfast, tours of city/highlights, etc) is completely taken care of for you. (And best of all - you've already paid for it - so you don't think twice about spending the money). Amy and I were joined by 24 other people on our trip -- all of who were very nice.
  • Sydney was our favorite stop of the 3. The past 8-10 years living in NYC, we suppose has worn off on us. At this point in our life - I think we just enjoy the bigger city offerings of trendy lounges, good food, and faster pace. Plus, while in "tourist mode", Sydney offered us a lot more to do and see.
  • I had one of the best meals of my life on Christmas eve. We ate our first Australian lobster (pictured on the right) - which I learned is different (and better) than the Maine lobster we obsess about here in the US. Instead of the tail and claws containing the premium meat -- the Australian lobster houses the creme' de la creme in it's body... This enables the chef to more easily prepare a dish (and equates to much less work on our part).
  • Australia is in the midst of a 10 year drought - which causes a big "fly community." I joked around that I would be mistaken for raving without glow-sticks, but I was really just swatting away flies..
  • The sun is REALLY strong down there. My nose and shoulders got crazy-burnt the first day I was there. I guess that wasn't so horrible - as I was forced to lube up pretty seriously every day from there on in...
  • I was VERY anxious about the lengthy flights - but it turned out to be OK. Air New Zealand has a killer entertainment system. That, plus getting good seats (the last row and the Exit Row), plus Ambien, made the trip not too bad... We are, however, a little turned around with Jet Lag this week...

Some other random thoughts of our trip:
  • The two most prominent American Chains in Australia in our view were: Starbucks and 7-Eleven. McDonald's is there - but seems to be more focused it's McCafe off-shoot rather than it's bread-and-butter. There is also no Burger King -- Only Hungry Jacks.
  • Only one person said "G'day" or "Mate" to us ... Must be the equivalent to people thinking everyone in New York says "fugetaboutit" every other word...
  • You apparently need a tram ticket to ride the tram in Melbourne ... however ... we have no idea how the city policies it ... The driver clearly has more important things to focus on - and there are about 4 entry points onto the tram...
  • On every tour in Sydney - Nicole Kidman and Russell Crowe were mentioned at minimum 6 times....
  • Like NYC, Asian tourists are abundant in Australia.. oh ... and I'm convinced the phrase "excuse me" doesn't exist in the Chinese language...
That's about it for now ... Overall - Amy and I had a GREAT trip and really enjoying traveling and exploring Australia for the first time. When the jet lag wears off - I'll re-read this and add anything else that I left off.

New Year - New Template

After 3+ years with the same blog template -- I thought it could use a change... So - I thought I'd break out the new template with the New Year... Please let me know your thoughts...

12/18/2007

G'Day ...

I wanted to let my loyal readers know that I'll be taking a two week vacation from blogging ...

I'm heading to Australia for 12 days... I'm really really excited although I can't lie - I'm a bit nervous about how I'm going to keep myself (and my wife) entertained during the long flight.

I'll be sure to give a recap blog upon my return ... Wishing you all a very happy 2008!!

12/14/2007

Holiday Gifts

It's that time of year.... No - I'm not referring to the typical "holiday cheer" attributes (which I honestly have no clue about) ... I'm referring to the time of year when any service-related employee in your life expects something from you...

When did it become "the norm" to give a holiday cash gift to your cleaning lady, your hair cutter, the mailman, the doormen, your gardener - or whatever??

I know it comes off like I'm either insensitive or cheap --But -- Truth is, I don't exchange gifts with my friends - yet I end up spending hundreds of dollars on gifts for people who I probably don't even know what their last name is...?

When I lived alone, I had a cleaning lady, Patsy... Patsy and I had a distinct conversation once on how she didn't celebrate Christmas (I'm not sure what faith she was, though). Anyway - after I told her I was moving and didn't need her services anymore -- she told me that she was always so hurt that I never gave her extra money for the holidays... In hindsight - I definitely was wrong - but I think this is a good summary of my issue with tipping on the holiday season -- The expectation of receiving a gift - for almost no reason...

In the corporate sector - there is often the expectation of a "bonus" at the end of the year - but only if the company has a good year. Additionally - in that scenario - part of the rationale for holiday gifts is to retain employees. Do I really care if the person who delivers my mail quits the USPS? Not really ... And isn't it the USPS' job to keep their employees happy? I don't expect gifts from my clients....

Bottom-line .... I'm not a hater...I just don't like doing something because it's expected...and that it's often the measure of gratitude for the year - rather than the year-long "relationship." If it wasn't expected - I'd be happier to give our doorman a little something because I do genuinely appreciate them...

Happy Holidays to all.....

12/11/2007

The Boston Sports Jinx

If you have lived on the East Coast over the last 10 years, you've undoubtedly heard the heartache and pain that was involved with being a Boston sports fan between the Bird era Celtics through the 2004 Boston Red Sox. And while the great Celtic teams are a source of pride for the city -- any deep rooted Boston sports fan would tell you that all those NBA championships combined didn't add up to the joy of the 2004 (and 2007) World Series Championship. This was because - the city believed its' baseball team was jinxed...

Well - within this 2007-2008 generic sports season - as the sports media has well-documented - there is certainly no jinx in Boston...It's sports interests couldn't be doing any better. The Red Sox won the World Series, the Patriots are going to go undefeated in the regular (and post) season, and the Kevin Garnett led Boston Celtics look like the best team in the NBA.

So what happened to the jinx? It looks like it's become a snow-bird and flown down to South Florida, where most of my sports interests call home...The Dolphins are going to be the first 0-16 team in NFL history. The Heat have won only 5 of their first 20 games and are in last place...The Marlins are the laughing stock of baseball - although I think undeserved (check out Dan le Batards take which I agree with).

Regardless, it's been hard out here for a South Florida sports fan...The problem is, Florida is a transient city. Very few people who live there are born and raised - which means most people move to Florida with an existing favorite team...I'm a die-hard Miami Heat fan because I've been a fan since the franchises very first game - and like a true fan - I could name almost every player who's played on the Heat since 1988. That's rare in South Florida... But not in Boston...

Many Boston sports fans gave up a little bit on the Celtics over the last few years - but in their heart of hearts - they were always Celtic fans - which undoubtedly makes the current situation even sweeter.... This will probably never happen in South Florida. I used to think the Dol-Fans were loyal - as the franchise has been around a very long time - but I suppose it's base is starting to give up on Wayne Huizinga...

Anyway - I'm hoping the jinx is merely a cold and not a virus. I can take it for one year - but not much longer...As a sports nut - it's REALLY painful. (Thank goodness for Fantasy Sports once again) ;)

12/06/2007

Restaurant H-2-0

The following is something that I find irritating, and I've been meaning to write a post on this topic for years.

When I go to a restaurant, I understand that there are small up-sell opportunities that employees employ to try and maximize their profit. Finding ways to increase the bill amount at a restaurant equates to a larger tip for waiters. Daily specials, a separate wine list, and asking if you'd like coffee or desert after your meal are examples of this.

The one tactic that irks me to the core - is when a waiter asks: "Can I get you flat or sparkling water tonight?" (Notice - not even giving "tap water" as an option) The main premise here - is that they want to seamlessly peer pressure you into ordering the $10 bottle of water rather than enjoy the free tap water (which in New York is known as some of the best in the world)...

At this point - when asked this question - I instinctively answer "TAP is perfect" in an annoyed tone... (In attempt to relay that "Homey don't play that - so nip it in the bud"... My routine never works, though...up-sells continue throughout the meal).

If a restaurant mandates that waiters say this ... I prefer it to go something like this: "Is tap water OK for the table or would you prefer sparkling?" ... This way - the server doesn't insinuate that you are a cheap bastard because you don't want to spend $10 on a bottle of water that the servers will continue to fill up so you quickly finish the bottle(s) and order more...

I guess I find it so annoying because it's one of those cases when I KNOW a business is up-selling me and while they think they're being smooth -- they're making it worse... Customers are smarter than we used to be - I think acknowledging that goes a long way these days...

12/03/2007

College Football Chaos

I don't know if I'll ever give up on it -- but I really don't think the aggregate "College Football brand " approval rating could be much worse than it is today. Anyone who argues that the BCS is a quality system is clearly misguided.

While I understand there are complications with the much-desired play-off system, I don't think anyone could argue that it's what College Football "customers" want... College Football is a business... it's a brand.... and while it's not going anywhere (like the NHL in my opinion) - I have to imagine that some fans are going to get sick of the broken system...If fans aren't as interested, than TV broadcast networks will value the rights less, which I'm hoping would open the eyes of the powers that be...

I thought Tom Wetzel (of Yahoo sports) did a very good job of articulating how the play-off system should be run - and I wanted to share. Check out the link if you're interested - it's a good read.

11/29/2007

Holiday Shopping

Yesterday, Seth Godin referenced our email exchange about holiday/online shopping trends...While he can undoubtedly do a better job with insightful commentary and rationale, I think one important element was missing from his discussion (And he is someone I genuinely respect, so this is in no way a slight).

Online retail and brick-and-mortar retail are often pinned against each other. In Seth's discussion he gave some great commentary on why these two classification of retailers have different peak holiday shopping days. Traditional multi-channel retailers are certainly gaining "market-share" in the online world (over single channel retailers like Amazon, ebay, etc), and while perhaps the aggregate traditional customer doesn't "get" the shipping concepts and think there is a more powerful reason...

I can often be found preaching online marketing prowess to drive offline sales. That said - I think the reason why "Cyber Monday" is the biggest sales day for traditional multi-channel retailers is because offline shopping also drives ONLINE sales. People go shopping the day after Thanksgiving - period. And while no one would think of a retail store as a stand alone marketing tool -- in this case -- it is. I believe that people go into stores and truly "shop" (rather than solely purchase), knowing that they still have time to price compare online and then buy.

Online marketers care about the separate sales channels ... Customers don't.

11/26/2007

Logging on the Dub-Dub-Dub

It's been over a decade that the internet has been commercially used by most people... I feel like it's about time that Americans at-large shed some vernacular that stems from the "early years" (much like we no longer say "groovey" or "totally tubular").

First of all - No one "LOGS ON" anymore... I can't stand when I'm watching a commercial and the call to action is "LOG-ON to ESPN.com" (as an example) ... When AOL dial-up was mainstream - I understand why this term was used ... People waited several minutes to get connected to the internet - and "logging on" was a way for marketers to inform 40+ year olds that when they said "Log-on to XYZ.com" that they were referring to the internet (aka information superhighway) ... But now - I'm happy to report that AOL dial-up represents less than 5% of US internet penetration - and we've moved on to a faster, always on internet environment. We can "visit" or "go to" URLs... we just shouldn't LOG-ON and marketers should take note of this....

Secondly - when promoting a URL - people really should exclude the "www-dot" portion from now on... It's similar to the concept: If everyone didn't let the water run while brushing their teeth, imagine all the water that we collectively can save ... Well, in this case, if people no longer put "WWW-Dot" in front of all their URL addresses -- think of all the time we'll collectively save! You'll notice this on talk shows and the like...When the host asks them where can the viewer find out more - the reaction is typically "WWW-Dot-some-long-URL.com" ... No need for the first part, buddy... I think it's much easier to tell people to "Google" a keyword that your URL shows up #1 for...(and no bias here - I swear) Seriously - what's more likely - users remember and type in a specific URL - or they Google a relevant concept?
Either way - the WWW is inferred as part of a URL and people who don't realize this appear either uninformed or patronizing to me.

Am I alone here??

11/20/2007

Iconoclasts

Props to Andrew Fried - who produced the most recent episode of Iconoclasts - featuring Starbucks CEO Howard Schultz and legendary TV writer/producer Norman Lear.

Because we're friends with Andrew - Amy and I have watched a handful of Season 1 episodes - and we both agreed that this episode was the best one we've seen yet...In fact, it passed the VERY difficult "Amy couch" test.... If it's after 10:30PM, and Amy is on the couch lying down with the TV on ... Let's just say that even her favorite shows sometime don't pass the test... She's OUT! Well - last night - it was after 11 - and she didn't fade at all ... That should tell you something!

The show was really well put together, but most importantly was quiet interesting. Two things I found most interesting were:
  1. Howard Schultz wasn't the founder of Starbucks ... He wasn't even close ... He bought the chain after 10+ years as an employee. He did invent the "Coffee service" aspect of the chain, whereas before, they only sold pre-packaged pounds of coffee.
  2. A citizen (Norman Lear) actually BOUGHT and OWNS The Declaration of Independence. Huh? Where have I been?? I honestly had no idea ... I figured it was in a historic museum of some kind ... and ... I'm assuming I'm not alone. Norman Lear needs a MySpace page....
For those that don't know, Iconoclasts is a show that brings two legendary "icons" in different fields together so they can pseudo interview each other. Typically, if you are a fan of one (or both) of the subjects - the show is really interesting. The challenge for me, personally, is that in the past the subjects tended to be people I wasn't overly familiar with or interested in... I suppose that says something about the lack of broad culture in my life -- but thats neither here nor there ... whatever that means)....

Here's a clip... Good work Andrew!

11/09/2007

My Virgin America Experience

I flew out to San Francisco this week on Virgin America Airlines. I've never flown Virgin Atlantic, but their brand is well-known for high quality flying experience...

My initial reaction of Virgin America is: Good potential, but poor first experience...

The main perk of the airline seems to be the interactive console in front of every seat... The entertainment system (called "Red") is supposed to come equipped with:
- DirecTV
- Pay-per-View Movies
- Pay-per-View TV (Past episodes of popular TV - like The Office, Family Guy, etc)
- Games
- Email/Text messaging (including Seat to seat chat)
- Food ordering

Well - unfortunately - the only feature that worked on my flight was the food ordering capability. Additionally, as opposed to what the crew members said, the food was no great shakes...

The decor of the plane was funky-fresh - consisting of neon lighting and all black leather seats. The leg-room seemed typical, a little less possibly than Jetblue...

The airline currently only has service between LA, SFO, JFK, DC, and Las Vegas - which are pretty typical locations for me...

I will definitely give it another try - but I'd be looking forward to them improving the experience. I'd like for the airline to make it, but not willing to sing it's praises just yet...

10/31/2007

Rooms 2 Go - Marketing Success Story

This is my personal blog. I write about things that are on my mind or that occur in my life outside of work. While I may blog about cool new Google features or tools that I believe could add value to my friends lives, I don't think I've truly ever blogged about my day-to-day job.

Well - I am very proud of something - so looks like that trend is going to end.

For the last few years, I've put a lot of time and energy into trying to convince multi-channel retailers that online marketing isn't only great for driving online sales, but that it can also drive substantial brick-and-mortar store sales as well.

After a number of quality client success stories - we finally got a multi-channel marketer to publicly share it's success. The retailer, Rooms 2 Go, and the account team that worked on the campaigns were absolutely fantastic throughout the whole process, and I hope the client finds even greater success in the future.

Here is a news article that Internet Retailer published yesterday (where yours truly is quoted). Just wanted to share as it was something I was very proud of....

10/27/2007

New Friends Born

I've been a little lax on updating some of the personal accomplishments of friends/family on the blog, so wanted to take a quick second to introduce everyone to two new friends of ours.

Sydney Brown (formerly known as "Nugget") was born on October 19th. DooDoo and Jamie are obviously really happy to extend their collective massive family trees... While the betting line had the "Brown" male chromosome winning out against the "Satnick" female chromosome (sorry Matt)... Sydney is a beautiful baby girl who will most likely follow her moms footsteps to all-girl summer camp.... the Michigan - Duke decision still at-large.

While Sydney popped out a week ago, Joshua Namordi is a bit more life-experienced (I mean - the guy already has a blog!), coming through over 6 weeks ago. Rachel and Eyal (and Mojo) have really enjoyed spending time with "J-Nam" (especially when all specific odors and sounds can be attributed to the lil' guy...innocent or not).

I have represented the DAD'S in the pictures provided ... as I am guessing I will receive plenty of mom featured pictures in the months/years to come...

CONGRATS to the Browns and the Namordi's ... I met both of our new friends in person - and they are both stand-up peeps!

10/26/2007

Google AdSense

I cannot count the number of conversations I've had with people over the years who want to understand how they can make money through Google's business model....

While there are several ways this can be done, the most scalable and easiest way is to write. In other words, create interesting content that can be monetized easily. Google will supply the ads if you supply the content. That's it! Assuming your writing generates a sizable audience, and is relevant to topics - people can earn a decent living.

Today, there was an article in the USAToday on how retiree's in particular have leveraged the AdSense movement. It shares stories of folks who earn sometimes $100K plus per year - just for writing about things they are passionate about...

Now, although I have ads on my blog, I honestly don't write my blog for revenue gain. I'm solely interested in how it works from a publishing standpoint (vs. an advertisers standpoint which I'm more familiar with). In the 6 months that I've had ads on my blog -- I've made less than $5. To be fair, though, I don't write enough, my audience is the same 20 people (although about 100 unique people visited my blog this month), and again - I don't view or treat it as a revenue generating exercise.

If you are interested in learning more, in addition to reading the USA Today article, you should also read up on Adsense. I think the key to making money with Adsense, though, is to be patient and to think like a true publisher... Focus on creating insightful, interesting, and entertaining content. If you develop an audience...the ads (and money) should follow....

10/15/2007

The Return of The Douchebag

Amy and I jointly discovered this - and I've discussed it with a few of my loyal readers - but thought I'd bring it to the masses...

It's fairly common knowledge that fashion trends repeat themselves over time. While language and grammar aren't necessarily a fashion trend, I believe certain sayings follow a similar formula and make their way back into the mainstream. Let's hope that "Totally tubular", "mint" (that's for you Wolfe), and "groovy" don't make their way back, but I feel confident in proclaiming the term "Douchebag" back into everyday context.

For starters, I've heard the term spoken in several conversations among friends (of course not used to describe any of my loyal readers). Additionally, I've now seen some form of "Douchebag" referenced in 3 popular TV shows (including Saturday Night Live having a "Douchebag of the Year" sketch)...

What brought the word back?? While I'm not completely sure - I've gotta assume that MySpace and Facebook had something to do with it. I mean - who can look at the picture below and think of ANY word besides Douchebag...


In case anyone was wondering - when you Google "Douchebag" - the picture below is the first listing - seriously.

In conclusion - If anyone was looking for a trendy Halloween costume - look no further...

10/10/2007

Update on Ugliest Couch in America...

It's for sale!! Check out the eBay listing (which was done by my step-brother)...

9/25/2007

Ugliest Couch in America

Regis and Kelly have a yearly contest to determine the "Ugliest Couch in America." I would have no idea of this fact...however... it turns out that this years winner happens to be the childhood couch of my brother-in-law!

Fred's mom, Sylvia (accompanied with her couch of 32 years), is featured in the episode that aired this morning.

I'm going to let the video be the bulk of the content on this post, but I didn't want to leave out that I thought Sylvia came off as the coolest and most comfortable with her appearance on the show out of the 3 contestants.

In addition to getting put up in New York by the show, Sylvia received $5000 and a trophy for being rewarded as the contest winner. Congrats Barry and Sylvia!!!

9/09/2007

MIchigan Football...2007

It seems as if the biggest story in the sports media world over the last few weeks has been the University of Michigan's abysmal start to the college football season. As I'm a proud Wolverine fan, most people who know me are thrilled to ask me how I'm feeling these days about Michigan Football...As I've gotten the question over 10 times recently -- I decided to blog my feelings...

While I am frustrated, annoyed, and baffled -- I actually have what I like to think is a unique mindset on the situation. You see -- being a loyal fan means that you are with the team through good times and bad. This is a clearly bad time. So... I take notice to the fact that I'm lucky... Lucky in the fact that I am a fan (and alumni) of one of the few college football programs that has the luxury of being a realistic competitor year in and year out. I can think of maybe 5 other college programs that can say that...To put it in perspective - if I went to Indiana - I wouldn't have a college football program to root for... This isn't meant to be a knock on IU -- it's just an example of why I feel it's great to be a Michigan Wolverine - even in times like this.

I do feel bad for Mike Hart, Chad Henne, and Jake Long -- who all came back to repeat as contenders... I'm hoping they are able to taste a championship at the next level...

It's been a very bad start to the year. Does that mean that the season is over? Of course not. We're not going to win the National Championship - but there are some big ten team(s) that could make our season salvageable - even if we go 3-9. Another benefit of being a Michigan fan -- lots of meaningful rivalries...

All in all ... again - As a fan, it's been a baffling 2 weeks. It's probably going to be a very frustrating 12 weeks...
This said ... I'm still proud to be a Michigan Wolverine alumni - and this will never fade. I won't defend the poor performance or get frustrated with those classless fans who like to rub my face in it. I don't think I gloat when Michigan is great either. I'm what I like to consider a class-act Michigan Wolverine fan. GO BLUE!!

9/03/2007

Fabuloso

I just got back from Home Depot... As I was leaving the store, I took a double-take at a specific product display. It was for a all-purpose household cleaner, with a name I'd never heard of before. I'm familiar with the standard brands: Windex, Clorox, Pine Sol, Formula 409, Fantastik, etc.... but this was the first time I ever was introduced by the brand "FABULOSO" (manufactured by Colgate).

Now - If I'm the CEO of SC Johnson (the maker of "Fantastik") - I'm a little ticked at the product marketing folks for getting beat to the punch here. You know that a good portion of your target audience is Hispanic-American, and you probably spend a good deal of advertising dollars with Hispanic language ads (I should have probably checked with the Mrs. on this first to make sure my facts were correct)... Yet you believe that your brand is so powerful - that you will leave it's name the same? Who wants to bet that within the next year - Fantastik is selling a portion of it's product as "Fantastico"? (and if they're not - someone should be fired)

Anyway - props to Colgate for doing something that even Jim Gaffigan mentions in his famous Hot Pockets routine ... "...Caliente Pockets...."