For those that haven't had the pleasure of witnessing the horror known as the Duane Reade check-out line, don't feel bad. Here is a synopsis:
- It's like YOU are burdening them by actually wanting to buy something.
- They are offended when you ask them a question (kind of like when someone gives Colediggy their finished drink at a club, thinking he's the bar-back)
- It's like they play a game: how big can we make the check-out line before someone gets too frustrated and leaves. To them, this is better, because that's one less person they have to ring up.
- The Pharmacy is "that place" that will tell someone their prescription will be ready in an hour, then claim some mix-up, and tell you, "it's ok - the bottle said to take 2 per day, but you can just take 4 tomorrow..." (TRUE STORY)
In closing, I would estimate that over 75% of blog entries are complaints, rants, etc. And my blog posts aren't any different. TO justify this, though, when companies like Duane Reade are actually in business and making money - I think it's up to consumers to do something about it and this is what I'm doing. (I mean - it's not like I'm going to stop going there, it's ON my corner...I do find myself, however, ordering more items from Fresh Direct that I would be buying at DR).