7/11/2008

Nordstrom's

I am a pretty typical guy when it comes to shopping. I am definitely about shopping being more of a sprint than a marathon. I like simple, easy, no stress. I like sales. (My step-mother likes to say that I'm like my father in the sense that we both b-line to the sales rack as soon as we enter any store). Huge crowded stores, waiting to try things on, dealing with rude sales people, and $100 t-shirts are sure ways to get me to leave a store and never come back...

My current solution: Nordstrom's

Nordstrom's is known for their world-class customer service and an overall classy and enjoyable experience. They are not, however, an inexpensive option as they are considered a high-end department store. I have found, though, that they are not unreasonably priced - and I can ALWAYS find some kind of items on sale. I am a big fan of Hugo Boss -- and Nordstrom is always in full supply of their clothing...

Which leads me to my experience yesterday. I am in Chicago for work (and pleasure over the weekend). I had known this in advanced - so contacted Nordstrom's to find out if any major sales were going on while I was in town. Unfortunately, they were not - HOWEVER - their anniversary sale is occurring next week.... So ... I strolled over to the store yesterday in hopes to ask if I picked out items then -- could they put the items on hold for a week, ring it up, and send it to me? Answer: "Certainly can!" When I asked if alterations were included in sale items... Answer: "Certainly are!" "How much will it cost to ship it?" $9 (which can be waived apparently)... I ended up buying 3 Hugo Boss suits - all on sale (about $300 off each suit!)

The issue has always been that I live in Manhattan, don't have a car, so don't truly have access to a local Nordstrom's. So - I am forced to go to the one in Town Center when I'm home visiting the folks or when I travel to Chicago or Mountain View for work...

I know sometimes I post about things I don't like or things that annoy me -- so this post is meant to do the opposite. I'm a brand loyal fan of Nordstrom's and I wanted to pass that along.

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