8/22/2007

Sportsline glitch and phone Number

I have been a loyal Sportsline.com power user for the last 10 years. By power user - I mean that I not only consume their products as a fantasy player -- but as a commissioner as well.

Anyway - I wanted to post an issue they've been having with their HELP CENTER (and "ask a question feature" in particular). Basically - every time you try and login - there is a "login loop" that is occurring - where the "Please login page" constantly appears - even after continuously logging in. This is not a browser or operating system issue -- it's an internal problem at Sportsline (now CBS Sports). To fix this call: 1-877-Commish from 8:00am to 8:00pm, EST, Monday thru Friday.

It took me 2 weeks to get this answer. Sportsline does a HORRIBLE job giving out a customer service resource - email or phone number. This is the one major issue I wish they corrected.

Anyhow - just wanted to drop some knowledge for those Sportline commissioners out there...
Fantasy season is only 2 weeks away...

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